Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information
security, is information that can be used on its own or with other information to identify, contact, or
get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable
Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email
address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, Open a Support Ticket or
enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our
newsletter, respond to a survey or marketing communication, surf the website, or use certain other site
features in the following ways:
• To allow us to better service you in responding to
your customer service requests.
• To quickly process your transactions.
• To follow up with them after correspondence (live
chat, email or phone inquiries)
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of
persons who have special access rights to such systems, and are required to keep the information
confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer
We implement a variety of security measures when a user places an order enters, submits, or accesses their
information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive
through your Web browser (if you allow) that enables the site's or service provider's systems to recognize
and process the items in your shopping cart. They are also used to help us understand your preferences based
on previous or current site activity, which enables us to provide you with improved services. We also use
cookies to help us compile aggregate data about site traffic and site interaction so that we can offer
better site experiences and tools in the future.
• Understand and save user's preferences for future
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn
off all cookies. You do this through your browser settings. Since browser is a little different, look at
your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may not function
properly.Some of the features that make your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place
to provide a positive experience for users.
We do not use Google AdSense Advertising on our website.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics
cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together
to compile data regarding user interactions with ad impressions and other ad service functions as they
relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively,
you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics
Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a
United States (and conceivably the world) that operates websites collecting Personally Identifiable
the information being collected and those individuals or companies with whom it is being shared. - See more
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
significant page after entering our website.
Can change your personal information:
• By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT)
browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the
Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission,
United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of
websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the
concepts they include have played a significant role in the development of data protection laws around the
globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical
to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action,
should a data breach occur:
We will notify you via email
• Within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally
pursue enforceable rights against data collectors and processors who fail to adhere to the law. This
principle requires not only that individuals have enforceable rights against data users, but also that
individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by